FAQ | Marmonix Test and Measuring Tools


FAQ

General Questions

How often does my meter need to be calibrated?

Marmonix meters should be calibrated annually.

Where can I obtain a User’s Guide for my meter?

All Marmonix User’s Guides can be found on the website. Click on Instruments Division and go to the Product Category List. Click on the category of your instrument and find the specific model you are looking for. Here will be an option to download a PDF of the User’s Guide.

Is my meter calibrated out of the box? How often should it be calibrated? Does it come with a calibration certificate? How & where can I get my meter calibrated?

All Marmonix products are factory calibrated prior to shipment. This calibration is valid for one year. An annual factory calibration is recommended. Marmonix does not include calibration certificates with our products. NIST calibrations with data can be purchased for an additional charge for most products. To send your meter to be NIST calibrated please contact our return department for a return authorization number and other return information.

My meter has problems communicating with the software installed on my computer (applicable models w/ RS-232 interface)?

Software communication problems can occur due to a few reasons. Please click on the appropriate troubleshooting guide (link) below for assistance.

Light Meters

Do you have a light meter that measures very high light levels?
Marmonix has Light Meters that can measure as high as 99,990Fc/999,900Lux with resolutions of 0.001Fc & 0.01 Lux. You can view the complete specifications of our light meters online. If you need more assistance, please contact our Tech Support for further assistance.
Do you have a light meter that measure light pulses/flashes or strobes?
The marmonix Light Meter is the only model that can measure light pulses/flashes or strobes. It has a peak hold feature that can capture short light pulses as fast as 100µS (100 microseconds).

Tachometers

Do I need to use the reflective tape?

Yes. The tachometer works by bouncing light off of the tape and needs this highly reflective surface for optimum results.

What tachometer will best fulfill my application – Photo, Contact, Laser?

For measuring objects that are hard to reach or dangerous, the solution is the photo or laser tachometer. The contact tachometers have to be used by pressing and holding against the rotating object. Only contact tachometers can measure linear feet.